Shipping Policy
Shipping Policy
Oakridge Boutique
At Oakridge Boutique, we take great care in preparing and shipping every order. Below you will find our shipping information, designed to ensure clarity and transparency.
By placing an order with us, you agree to the shipping terms outlined on this page.
Order Processing & Quality Control
All orders are carefully prepared and undergo a quality check before shipment to ensure they meet our quality standards.
Once an order has been inspected and handed over to the shipping carrier, delivery is managed by the carrier. While we take every precaution before dispatch, we are unable to control handling during transit.
If your parcel arrives visibly damaged, we kindly recommend contacting the carrier and informing our customer care team so we can assist where possible.
Delivery Timeframes
We always aim to deliver your order as quickly as possible.
-
Estimated standard delivery time: 1–14 days
-
Delivery times may vary depending on destination and external factors beyond our control
Please note that delivery times are estimates and not guaranteed.
Shipping Costs
Shipping costs are calculated at checkout and clearly displayed before you complete your purchase.
-
Free shipping on all orders over £100
-
Orders below £100 are subject to standard shipping fees
Shipping Responsibility
Once an order has been shipped and transferred to the carrier, responsibility for delivery lies with the carrier.
Oakridge Boutique cannot be held responsible for:
-
Damage occurring during transit after dispatch
-
Delays caused by the carrier
-
Parcels marked as delivered but not received
That said, we are always happy to support you in contacting the carrier or reviewing the situation.
Address Information
Please ensure your shipping details are accurate at checkout.
Delivery issues caused by incomplete or incorrect address information may result in delays.
Acceptance of Terms
By placing an order through our website, you acknowledge and accept this Shipping Policy, along with our other store policies.
Need Assistance?
If you have any questions regarding shipping, our customer care team is happy to help.
📩 info@oakridgeboutique.com